Contact
The fastest way to reach us is email. We read everything that arrives and reply to most messages within two business days.
What to write about
- A correction. If a price, ingredient, refund policy or any other detail on a review is wrong or out of date, tell us which page and what changed. Corrections take priority over everything else in the inbox.
- A review request. Saw an ad for something and cannot find a straight answer about it? Send the product name. Requests genuinely influence what we cover next.
- Your own experience with a product. Good or bad. Reader reports are one of the most useful inputs we get, especially about refunds and subscription charges.
- Business and partnerships. Merchants and networks are welcome to get in touch. Note in advance that we do not sell positive coverage, do not publish sponsored posts as reviews, and do not send drafts for approval.
- Press and media. Happy to answer questions about our methodology.
What we cannot help with
We are not the seller of any product on this site. If you need to cancel an order, chase a shipment, request a refund or stop a recurring charge, you have to contact the merchant you bought from — their details are on your order confirmation email and on their website. We have no access to your order and cannot cancel anything on your behalf.
If you cannot find the merchant's contact details, write to us anyway and we will point you to them.